All aboard! Rocky Mountain Express will propel you on a steam train journey through the breathtaking vistas of the Canadian Rockies, highlighting the adventure of building the nation’s first transcontinental railway....

The new digital show Cosmic Collisions launches you on a thrilling trip through space and time to explore the astronomical impacts that drive the dynamic and continuing evolution of the universe. From subatomic particles to the largest...

The iconic monarch butterfly is a true marvel of nature. It weighs less than a penny, yet it makes one of the longest migrations on Earth across a continent, with pinpoint navigational accuracy, to a secluded place it has never been. In...

Event Ambassador

Position Description

Purpose

Event Ambassadors assist the Fleet’s Special Events staff with the set-up for events and act as hosts during them. Special events may be coordinated by the Fleet or by others renting our venue space, and may include: IMAX^® film premiers; corporate and media events; weddings, birthdays and other celebrations; trade shows; and, school dances, to name a few.

Key Responsibilities

Assist with day-of event preparations, including decorations, food preparation and other light set-up
Assist with guest check-in and registration
Direct guests to various event locations around the Fleet; answer general guest inquiries
Monitor galleries, as well as guest behavior for safety and proper exhibit usage
Other duties as requested by the Senior Sales Manager and Special Events Coordinator
Be knowledgeable about safety and emergency procedures
Stay knowledgeable of current exhibitions, theater shows and events

Qualifications

Energetic, outgoing and friendly
An interest in hospitality, customer service and/or event planning
Present a professional appearance
Reliable, punctual, honest and friendly
Desire to interact with staff and guests from diverse backgrounds, being courteous, professional, patient and respectful at all times
Excellent communication skills and can act with diplomacy and tact
Able to move through galleries for long periods of time without a space to sit
Able to succeed in a sometimes crowded, noisy environment
May have previous event planning, hospitality or catering experience
Minimum age: 17

Time Commitment

Volunteers are asked for a minimum service commitment of six months, with two or more shifts per month, as shifts are available. Note: most Event Ambassador shifts are in the evening or on the weekend.

Training

All volunteers participate in the “New Volunteer Orientation.” Event Ambassadors receive on-the-job training and instructions as they start their first shifts.